On-site Maintenance
Harvester broken down in the field? No need to haul it to a service center. Sakpattana technicians come to you for repairs, part replacements and operating demonstrations, anywhere in the country.
Duration
Depends on the reported problem
Warranty
Repairs: 50 hours or 3 months
Service area
Nationwide
What’s covered
One technician team handles repairs, parts and operation, without moving the machine out of the field.
01
Harvester repairs at your site
Repairs and maintenance to service-center standards, by technicians who specialize in Sakpattana harvesters.
02
Inspection and part replacement
We inspect the fault, find the cause and fit genuine parts on site, cutting downtime during harvest season.
03
Demonstration and operator training
Hands-on driving and care training in real fields during real harvests, so your team gets the most from the machine.
How it works
From your first call to the technician arriving at your field, in 4 steps
1
You contact us
Call or message us on LINE with your model, the problem and your location.
2
We receive your request
Our team confirms the details and opens a repair job as soon as we hear from you.
3
Immediate advice
A technician calls you back to diagnose the problem and suggest immediate fixes, so you can get back to harvesting as fast as possible.
4
We schedule a site visit
If an on-site repair is needed, we book a convenient date and time, and the technician brings the parts to your field.
Repair warranty terms
Ask our staff for warranty terms
Counted in engine hours from the date the repair is completed, and covering only the parts that were repaired.
Report a problem or book a technician
Sakpattana customers can message or call us any time about operating your harvester, maintenance or booking a technician. Our team replies within one business day.
